Returns & Exchanges

At Hereu Studio, we want you to be completely satisfied with your purchase. If your item is not quite right, you may return or exchange it within 14 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, including all dust bags and tags, to ensure they are protected during transit.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Quality Check and Refund

Once our studio receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing